Restorations has begun with the new tool and I will be doing them in little chunks till next week. We are only restoring individuals which have updated their password before today. This system is also totally accurate and some people could get less or extra items and also some people may be skipped. After the first restoration has been completed we will look into rebuilding individuals that were missed. We will use the same method we are using for this initial restoration.
Also, not everyone will be restored, it depends on if we discover you case to be true or not after investigation which does take time. If you do receive a restoration from us, you will get a letter from the KOL Team. The contents of the letter will say:
You may have lost this item due to an account compromise. We have restored this item to your account.
We will never ask you to visit a site or ask for account or personal information. Please ignore such letters if you obtain them, as they are usually related to phishing attempts.
Additionally, please do not really submit tickets for account restorations till we confirm restorations has been completed.
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